A Smile, a Kind Word and a French Fry

Most kids and most parents seem to think that working for McDonalds is not a very worthwhile first job. But I contend that you can learn everything about life and businesses in a stint in the fast food industry.

When I went to work for Sandy’s Drive In (It was later bought out by Hardee’s), the organization proceeded to train us on everything from how to greet a customer to how many French fries to put in a bag.
Being your typical ‘know it all’ kid, I was not impressed with what I referred to as the ‘propaganda training films.’

I was especially put off by the one that explained the huge impact of putting one extra fry in a sack. The film proceeded to explain that the waste of one French fry amounted to a bag of fries within a few short minutes. In the course of a lunch rush it could easily amount to a loss of revenue from 5-6 bags of fries. Multiply that over all the Sandy’s in town and it is a case of fries a day. Multiply that times the hundred stores in the chain over a year’s period and it could easily amount to a hotel full of lost revenue over a year.
“1 French fry? Be real!” I thought.

And the joke was on me.

Later on I came to be a business owner and found that “The French Fry Theory”, as I later came to call it, was the purest form of truth there ever was. And, it applies to everything from paper towels to attitude adjustment.

Though few of us ever consider it, every little thing makes a difference. One French fry can alter the profits of a whole company. What we waste in America is likely enough to feed the rest of the world.

Take the idea further and consider that something as simple as a helping hand received and passed on from one neighbor to another can chance a city. A smile could light up the lives of countless others. It’s the small things that make a big difference.

So, what is in a smile, a kind word and a French fry?

Each one holds the power to change the world.

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8 Responses to “A Smile, a Kind Word and a French Fry”

  1. Claudia Neely Says:

    What a lovely story and important message. Paying attention to details and the importance of little things is a life lesson – a special one.

  2. MelAnn Says:

    Oh yes, I did a very short stint at a Hardee’s and that was enough fast food for me. Somehow I guess Ive managed to block out the training films and counting French fries! Smile and kindness… They really do change the world! Love the post!

  3. Carrie Whittemore Says:

    SO true!! Love the last 2 lines – they all do hold the power to change the world!

  4. janedb Says:

    Great post

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